Privacy Policy

Who We Are:

Eluxlove (referred to as “we,” “us,” or “our”) is an e-commerce website dedicated to providing a diverse range of products and services to our valued customers. Our commitment to protecting your privacy is paramount, and this Privacy Policy aims to explain how we collect, use, and safeguard your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, www.eluxlove.com, or interact with our services, and it also provides information about your rights and choices concerning your personal information.

Information We Collect:

When you use our website, we may collect various types of information, including but not limited to:

1. Personal Information: This may include your name, email address, shipping address, phone number, and payment information when you make a purchase.

2. Browsing Information: We may gather non-personal information such as your IP address, browser type, device type, and operating system for analytical and security purposes.

3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, customize content, and analyze user behavior.

How We Use Your Information:

We use the information we collect for the following purposes:

1. Order Processing: To process and fulfill your orders, including shipping and payment processing.

2. Customer Support: To provide assistance and respond to your inquiries and requests.

3. Personalization: To personalize your experience on our website and recommend products that may interest you.

4. Marketing and Communication: To send you promotional offers, newsletters, and updates if you have opted to receive them, and to communicate with you about your account or orders.

5. Analytics: To analyze user behavior and improve our website, services, and marketing efforts.

Cookies:

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are placed on your computer, mobile device, or browser to collect standard internet log information and visitor behavior information. You can adjust your cookie preferences through your browser settings.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We also regularly review and update our security practices to ensure your data remains secure.

Disclosure of Your Information:

We may share your personal information with trusted third-party service providers, such as payment processors, shipping companies, and marketing agencies, to fulfill orders and enhance your experience on our website. We will never sell your personal information to third parties.

Your Rights and Choices:

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly. Please note that certain information is necessary to fulfill your orders, and deleting it may affect our ability to provide our services.

Updates to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@eluxlove.com.

By using our website, you consent to the practices described in this Privacy Policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your data. Your continued use of www.eluxlove.com constitutes acceptance of this Privacy Policy.

This Privacy Policy is subject to the laws and regulations of the jurisdiction in which Eluxlove operates, and any disputes arising from it will be resolved according to those laws.

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Hamda Fashion Store
Eluxlove Luxury Reselling & Restoration | 100% Authentic Pre-Loved
Address: First Floor, 2144/26, Ahata Mir Bhukhari, Near Turkman Gate, Delhi, North Delhi, Delhi, 110006

Email: info@eluxlove.com
Contact: +91 97119 60320

By using our Website and services, you agree to the terms outlined in this Privacy Policy, including our advertising policies. Please review this policy periodically to stay informed about how we handle your personal information.