Terms and Conditions

Welcome to Eluxlove Luxury (Hamda Fashion Store)! These Terms and Conditions govern your use of our website, www.eluxlove.com, and the services provided therein. Please read these terms carefully before using our site or services.

1. Acceptance of Terms:

By accessing or using our website and services, you agree to abide by these Terms and Conditions. If you do not agree with these terms, please refrain from using our site.

2. Use of Services:

2.1 Eligibility: You must be at least [age limit] years old or the legal age in your jurisdiction to use our website and services.

2.2 User Account: To access certain features, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Accuracy of Information: You agree to provide accurate and complete information when using our services, including when creating an account or making a purchase.

3. Intellectual Property:

3.1 Ownership: All content on our website, including text, graphics, logos, images, videos, and software, is the property of Eluxlove and is protected by intellectual property laws.

3.2 Use of Content: You may access and use our content for personal, non-commercial purposes only. Any other use, including reproduction, modification, distribution, or republication, without our prior written consent, is strictly prohibited.

4. Product Information:

4.1 Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee the accuracy, completeness, or reliability of product information on our website.

4.2 Pricing: Product prices are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. In such cases, we reserve the right to cancel or refuse orders.

5. Ordering and Payment:

5.1 Order Acceptance: Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order at our discretion.

5.2 Payment: Payment for orders is processed through secure payment gateways. By placing an order, you agree to pay the specified amount.

6. Shipping and Returns:

6.1 Shipping: We aim to process and ship orders promptly. Shipping times may vary depending on your location and the selected shipping method. Please refer to our Shipping Policy for more details.

6.2 Returns: Please refer to our Return and Exchange Policy for information on returns and exchanges.

7. Privacy:

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand our data collection and usage practices.

8. Termination:

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including if you violate these Terms and Conditions.

9. Changes to Terms:

We may update or modify these Terms and Conditions at any time without notice. It is your responsibility to review these terms periodically to stay informed of any changes.

10. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of particular Court or Courts. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.

Advertising Policies:

We use online advertising platforms such as Facebook Meta and Google Ads to promote our products and services. Please note the following points regarding our advertising practices:

1. Facebook Meta Advertising:

  • We may use information collected through Facebook Meta advertising tools (e.g., Facebook Pixel) to improve our advertising campaigns and provide you with more relevant content.
  • You can control the ads you see on Facebook and its associated platforms by adjusting your ad preferences on those platforms.
  • We comply with Facebook Meta’s advertising policies and guidelines to ensure that our ads are respectful and adhere to community standards.

1.2. Google Ads:

  • We may use Google Ads to reach our audience.
  • We may use information collected through Google Ads and Google Analytics to improve our advertising campaigns and provide you with more relevant content.
  • You can control the ads you see on Google and its associated platforms by adjusting your ad preferences on those platforms.
  • We comply with Google Ads policies and guidelines to ensure that our ads are respectful and adhere to community standards.

2. General Advertising Practices:

2.1. Transparency: We strive to be transparent in our advertising practices. Our goal is to provide you with accurate and clear information about our products and services.

2.2. Privacy: We respect your privacy and adhere to all applicable data protection laws and regulations. Any data collected for advertising purposes is handled in accordance with our Privacy Policy.

2.3. Advertising Ethics: We prioritize ethical advertising and will not engage in deceptive, harmful, or misleading practices.

2.4. Compliance: We commit to complying with all relevant laws, regulations, and industry standards in our advertising efforts.

Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@eluxlove.com and support@eluxlove.com.

By using our website and services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue your use of our site.